The official logo of Surfy Industries AB
March 2017
Welcome to www.surfyindustries.com, web site for the company Surfy Industries AB.
Any person accessing this site agrees to the following:

TERMS AND CONDITIONS

(1)
Any content, whether it is textual or graphical, used on this web site (www.surfyindustries.com) is exclusive property of Surfy Industries AB except where specified differently. It is granted the possibility to view, copy and print any content for non-commercial purposes only, although we allow to refer or link to our resources for commercial product comparisons and reviews.

(2)
Any references to other brands, companies and/or their products are freely used on this web site (www.surfyindustries.com) for the purpose of simple comparison with our products or taken as examples. Any web links to brands, companies and/or products web sites are freely taken from public resources on the World Wide Web and Surfy Industries AB is not responsible in any way of the contents of those web sites.

(3)
The brands SURFYTREM® and SURFYBEAR® have to be considered intellectual property of Surfy Industries AB.

(4)
Surfy Industries AB has no control and does not take any responsibility for any public contents, audio and video material shared through the World Wide Web regarding products, musical instruments and effects built by incorporating the SURFYBEAR® and/or SURFYTREM® "Do It Yourself" kits.

(5)
The content of this web site (www.surfyindustries.com) is provided "as is" and we do not take any responsibility for changes occurred without previous notice.

(6)
Feedbacks of any kind regarding the service offered with this web site (www.surfyindustries.com) are always accepted and can be submitted to Surfy Industries AB using the normal contact channels.

PRIVACY POLICY

(1)
In this web site (www.surfyindustries.com) Surfy Industries AB does not use cookies nor collects any personal or tracking information without authorisation. Therefore there are not any automated systems or mechanisms for data collection.

(2)
Although we do not collect tracking information directly, Surfy Industries AB declines any responsibility if the hosting provider of this web site (www.surfyindustries.com) is instead recording IP addresses, countries of origin or any other personal data of the web site's viewers. Surfy Industries AB is anyway allowed to use the statistics software supplied by the hosting provider in order to monitor the web site's activity for internal marketing or commercial purposes.

(3)
Surfy Industries AB can collect personal information on this web site (www.surfyindustries.com) through web forms for the sole purpose of internal use, product warranty management and resolution of technical issues in accordance with the online visitor/customer who agrees to submit the data through third-party security software systems (for example reCaptcha). Surfy Industries AB does not release any collected data to third-party companies for any reason.

(4)
Surfy Industries AB is not managing periodic mailing lists to send promotional information and/or news, but the company has the right to use the data of its direct customers, collected through the online forms (3), for sporadic e-mail communication, commercial offers and proposals.

(5)
The product registration is done exclusively through this web site (www.surfyindustries.com) and all customers who purchased a product of Surfy Industries AB are invited to send their basic information together with the product serial number using an online form as described at (3).

(6)
Surfy Industries AB has the right to change the privacy policy described in this page without previous notice. Technical adjustments to this web site (www.surfyindustries.com) will be done consequently if requested by the law. Please contact us for any inquries.

ONLINE STORE

(1)
On this web site (www.surfyindustries.com) it is possible to directly purchase products from Surfy Industries AB. The company uses third party software (ecwid - www.ecwid.com) to manage the purchase process and the links to the payment systems (for example Paypal). This software is not stored on the Surfy Industries AB hosting servers and it is executed remotely through the World Wide Web. Surfy Industies AB is therefore not responsible for any malfunctioning of this software and for any consequences or inconveniences that customers may encounter in using it.

(2)
All products purchased remain property of Surfy Industries AB until fully paid.

(3)
Surfy Industries AB collects all orders through the online system at this web site (www.surfyindustries.com) and transmits the purchase invoice for the sale to the customers on a separate and following step via traditional or electronic mail once the order is fully paid. The invoice amount includes all shipping costs involved in the sale.

(4)
Under the current European law regarding online sales of goods, the customer has the right to cancel and return the purchased products within 14 days, for any reason and with no justification. When the product is returned, it is inspected by Surfy Industries AB to verify that it comes complete in all its parts and packaging. Also a copy of the purchase invoice is requested in order to verify the identity of the customer and any issues that may have previously occurred with the actual sale transaction. Once these procedure is completed, the refund is issued by Surfy Industries AB, via the same payment method used for the initial purchase, for the total amount of the sale including the shipping costs. Surfy Industries AB is not anyway responsible for the shipping charges of the return.

(5)
Surfy Industries AB uses the services of well trusted shipping agents and partners. The company is responsible for the good status of the product from the moment it is purchased until it is delivered to the customer. If any damages occurred to the goods during the shipping process, please contact Surfy Industries AB to discuss the full refund and replacement.

(6)
Surfy Industries AB has the right to change the online store policy described in this page without previous notice. Please contact us for any inquries.